Privacy Policy

Our approach to privacy

We collect only the information reasonably needed to operate this website, respond to business enquiries, prepare quotations and protect our services. This policy applies to information handled through this website.

Last updated: 2 October 2026

Information we may collect

The information we receive depends on how you use the website and which information you choose to provide.

How we use information

We use personal information only for clear business, operational and legal purposes.

• Respond to general enquiries and communicate with business contacts.
• Review product requirements and prepare or follow up on quotation requests.
• Operate, secure, troubleshoot and maintain the website and its forms.
• Respect cookie choices and use optional analytics or similar services only where they are enabled and permitted.
• Meet applicable legal, accounting, compliance or dispute-resolution requirements.

Sharing and service providers

We may use service providers that support website hosting, security, email delivery, consent management and other operational functions. They may process information only as needed to provide those services and subject to their contractual and legal obligations.

• We may disclose information where required by law or a valid legal process.
• Business information may be shared internally with team members who need it to respond to your enquiry or quotation request.
• We do not use information submitted through these forms for unrelated advertising purposes without an appropriate legal basis or consent.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including enquiry follow-up, commercial record keeping, security, legal obligations and the handling of disputes. Retention periods may therefore vary by record type.

Your privacy rights

Depending on the law that applies to you, you may have rights concerning your personal information.

• Request access to personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion or restriction of processing where applicable.
• Object to certain processing based on legitimate interests where the law provides that right.
• Request data portability where applicable.
• Withdraw consent at any time for processing that relies on consent, without affecting earlier lawful processing.
• Contact the relevant data-protection authority where you have the right to make a complaint.

Security and international processing

We use reasonable technical and organisational safeguards appropriate to the website and the information it handles. Some service providers may process information in countries other than your own; where required, appropriate safeguards are used in line with applicable law. No internet service can be guaranteed to be completely secure.

Policy updates and contact

We may update this policy when our website, services or legal requirements change. The latest version will be published on this page with an updated date.